Alexander Hamilton Sought The American Dream - Free Essay Example

Sample details Pages: 2 Words: 513 Downloads: 6 Date added: 2019/06/27 Category People Essay Level High school Tags: Alexander Hamilton Essay American Dream Essay Did you like this example? Alexander Hamilton sought the American dream. He was an orphan who longed for more for himself. His amazing ability to write built him up and broke him down in his life. Don’t waste time! Our writers will create an original "Alexander Hamilton Sought The American Dream" essay for you Create order He wanted to leave behind a legacy, something bigger than himself, and he certainly did. As the first Secretary of the Treasury he helped to build up this countrys wealth. Before becoming Secretary of the Treasury Hamilton fought for the countrys freedom. As one of our countrys Founding Fathers, Hamilton had a huge impact on the growth of the United States of America. Hamiltons father walked out on him, his brother, and his mother. His mother died soon after his father left. Their cousin became their guardian. A year after taking in Alexander and his brother he committed suicide. Hamilton started working for Thomas Stevens, who was rumored to be Hamiltons real father. Hamiltons brother, James, became a carpenters apprentice, the two separated and never saw each other again. Hamilton then started working for an import-export firm owned by Nicholas Cruger. Cruger taught Hamilton about finance. After work Hamilton would read, learning about literature, history, and science. He would also publish poems in the local paper. Cruger sent Hamilton to America to get the education he deserved. Hamilton applied to the College of New Jersey, which is now Princeton University, where he wanted an accelerated course study. They wouldnt accept him has a special student so in 1773 Hamilton enrolled at Kings College where he was able to accelerate. He took on a heavy coursework in math, medicine, and law. His pursuit of politics started while attending college. He began attending Whig meetings and publishing pamphlets in support of the colonists. On December 15, 1774 he published his first pamphlet A Full Vindication of the Measures of the Congress. He wrote this in response to A.W. Farmer who wrote against the people in Philadelphia speaking out against Britain. He followed up with his second pamphlet A Farmer Refuted on February 23, 1775. Hamilton would not have been able to rise the way he did if he hadnt had an amazing way with words. He could write his way into anything, but he could speak just as well. He was all for the revolution, but he didnt agree with mob violence. One day a mob of 300 people came to Kings College wanting to lynch the president, Miles Cooper, a known loyalist. Hamilton stood up and gave a speech on how violence outside of the war was more troublesome to their cause than good. He kept the mob busy long enough for Cooper to escape. In 1776 Hamilton took a job as captain of a company of artillery. He left school to give his all to his new job in the war. Kings College closed soon after he left. As captain of an artillery company Hamilton led his company in many battles around New York. In 177 his performance as captain got the attention of General George Washington. Hamilton was hired as lieutenant colonel and aide to Washington. As Washingtons aide Hamilton wrote to Congress, state politicians, and other officers.

Theory Of Games And Economic Behavior - 2470 Words

Abstract In the year 1944, with John Von Neumann and Oskar Morgenstern publishing their paper on Theory of Games and Economic Behavior, foundations of Game Theory was laid. This paper is an attempt at condensing the fundamentals required to help decision-making at early stages of Project Procurement. With the advent in implementation of Game Theory in real world, new theories have emerged with Game Theory as their stepping stone. Simple yet important concept such as Nash Equilibrium, Payoffs will be discussed to give the reader and idea they can improve and customize upon according to their scenario. One strong recommended reading is a great introductory book on the topic, Game Theory: A†¦show more content†¦It is important that we understand why its creator felt this way, according to them the reason for this is simply that economics is far too difficult a science to permit its construction rapidly, especially in view of the very limited knowledge and imperfect description of the fa cts with which economists are dealing. Only those who fail to appreciate this condition are likely to attempt the construction of universal systems. The â€Å"Game† doesn’t always equate to the procedure that results in winning or loosing (which can be the case many a times). Here the connotation is merely utilized to provide a sense of structure involving strategies and plans to the whole process. As seen in a general Game, there are players and payoffs. Players have their strategies for particular situations, which may or may not depend on the other players’ moves. One interesting nature of game theory is seen when deciding moves using predefined strategies; our moves can be independent of those of the opponent’s, however, results occurring due to the combination moves are totally interdependent. This can be confusing but with understanding this underlining concept of game theory comes into light easily. This phenomenon is known as Strategic Interdependency. Simply described as: What I do affect your outcome, what you do affects my outcome. To understand such subtle complexities, one must be familiar with the knowledge required about

Service Encounter for Managerial Implications-myassignmenthelp

Question: Discuss about theService Encounter for Managerial Implications. Answer: In any service industry, the experience that the customer has on the brand chooses its future. Successful business benefit associations comprehend the significance of precisely checking and overseeing consumer loyalty. Service encounter plays a significant role in the determining a customer's satisfaction with the business. As the traditional view of service management and design emphasize person to person interactions. The traditional approach focuses on the encounters where the services are delivered to the customer. It understands non-innovative standards like enabling the representative and knowing the customer. It de-underlines the exercises or techniques that are elusive to the customer. This essay provides the flowchart of services encounter in hotel industry which also includes the back stage and front stage distinction in the hotel, explains the importance of service encounter in hotel and analysis the managerial implications of services encounter in Holiday Inn. According to Kim Lee (2012), the flowchart is a strategy for speaking to the nature and grouping of the distinctive strides engaged with conveying the administrations to the customer and offers a simple approach to comprehend the totality of the customer benefit understanding. This examination investigates more about the stream outline of administration process in Holiday Inn. The following are the phases of the procedure. Flow chart Hotel Holiday Inn Express According to Lin Mattila (2010), the customer takes after the course to the lodging as point by point on the hotel website. Most of the supervisors in some lodging expressed that the majority of the visitor not recalled print off the bearings from the site or overlook the confirmation letter. Administration featured the importance of their employees being completely learning and equipped for imparting to the customer. The next following stage of the process is important that is check in. The customer will enter the gathering region with their luggage for check in. The customer is met and warmly welcomed by the front house group. At this stage, the customers may have experiences with the front office groups. At the front office, the customer gives their detail and the assistant confirms their booking. In Holiday Inn, the staff gives the quick administrations, well disposed and productive administrations. After the check in process, the customer will have an extraordinary night rest t o their superb sheet material to unload and freshen up. At this progression, the customer may encounter various touch focuses on different individuals from the Holiday Inn staff. At that point, the lodging gives all around composed space to work and unwind. Customer may remain associated with their companion and family, with complimentary in room Wi-Fi. Guest may appreciate to the offices that we had, for example, complimentary Wifi, self-benefit business focus, exercise center with 24 hours get to, self-benefit pantry, minimized meeting room, Grab and Go counter offering nibble and drinks and candy machine. The check out stage is the last basic purpose of contact (Mok et al., 2013). The customer touches base at the front work area and solicitations to be looked at. The representative at the work area, for the most part, the front office secretary, will inquire as to whether they make the most of their stay, from there on the assistant present an extraordinary bill of the considerab le number of charges and experience everything with the customer. In the case of everything all together, the customer close the installment either with the charge card, money. Once the installation is finished, we say goodbye the visitor. In this property, we do quick, well disposed and supportive administration. According to Noe et al. (2010), a focus on the administration experience suggests a sharp qualification between the cooperations between the customer and provider which are part of the service encounter and the other activities that go before it to make it conceivable. The front stage portrays the interaction the customer or service encounter had with the service. The front office staff provides the services in which they interact with the customers. The main responsibilities of the front office staff of Holiday Inn are to maintain the front work area satisfactory with every single essential material, welcome guest, answer inquiries and address protests, answer every single approaching call and divert them, check, sort and forward messages, keep refreshed record and documents and take up different obligations as allocated. On the other side, back stage is the part of the service value chain that the service customer cannot see. The front stage objectives of Holiday Inn are ease of us e of administrations, responsiveness to customer, adaptability, straightforwardness, and customization. On the opposite side, the primary objectives of back stage planners are giving the effective administrations, profitability, institutionalization, and adaptability to the customer (Palmer, 2010). Front stage and back stage is not a compositional qualification, it is only a perspective and degree in an administration framework. Below is the back stage flow chart of Holiday Inn. In the flowchart of back stage, the employees in the Holiday Inn identify the process in order to provide the services to the customer. The back stage determines the customer segment which includes the customer requirements and the facility which was provided by the hotel. After providing the service to the customer, Hotel analysis the process from the view of the customer that the services offered to the customer is good or not, whether the customer is satisfied with the servicer activities in order to provide the directions to the back stage staff of hotel so that they can better efficient services to the customers. Finally, the manager keeps a record of es. The next step in the back stage process is to contact the employees by the manager and explains the requirements of the customer to staff. The manager linked with the customevery customer action as a feedback about the services offered them. The other part of this essay explains the significance and importance of service encounter in Holiday Inn Hotel. According to Polaine et al. (2013), in the flow chart, it represents the various processes that that customer experiences in the wake of going to the Holiday Inn. Some of these experiences would be straightforward including the customer like doing different administrations gave to the customer. The organization needs to deal with the things viable keeping in mind the end goal to guarantee that they need to improve the administrations encounters. They need to plan this administration encounters such that they can change over nonpartisan passionate encounters of the customer while entering the premises to a positive one. The passionate underpinnings of the administration experiences hold most extreme significance and must be overseen appropriately with a specific end goal to make the administration encounter useful for the customer. For instance, if the front office staff is not accessible to go to the customer, they must be kept engaged with the things that they like so they don't construct negative emotions about the environment. Numerous lodgings do this by having different excitement alternatives for their customers like different FAQ handouts and having a match running on the television close to the holding up range. This should be possible just we can comprehend different touch focuses that the customer would collaborate with and the different situations liable to happen. Another main consideration that is probably going to influence the consumer loyalty is that the apparent control that the customer has on the procedures. Each and every service interaction is an open door for the organization to depict their land and subsequently, we may state that every positive experience that the customer must be strengthened with the brand picture in this way making similar his most loved brand. One should make most extreme utilization of these administratio n experiences in connecting with the customers and comprehend their necessities and needs and outline the administration offerings likewise. This is a perfect stage for the organization in getting the input from the customers and subsequently which can make the fundamental spontaneous creations as and when required. The last part describes the managerial implications of services encounter. As described above, the organization should make utilization of these administration experiences in getting the clients to their overlay. According to Sparks Browning (2011), the managerial implications that these experiences can have may specifically influence the return on investment and the piece of the overall industry as it straightforwardly impacts the customers decision of a brand. In terms of facilities, most of the present day hospitals may be one and the same as it is just the way the service is being offered that matters. One needs to recognize different administration collaborations that the customer will have amid an exchange and distinguish what all can influence the customers in a negative way. Enhancements must be ensured that the customer is made mindful of the culmination of the procedure, the span, and different strides previously had to stay away from any equivocalness. This factor can hel p them in reducing the cost and exertion as the quantity of revamps when there is no vagueness is far less and this would likewise enhance the consumer loyalty. These experiences likewise might be utilized by the organization to up offer different administrations that they offer. There has been sufficient and more frameworks and checks created by the associations with a specific end goal to deal with the request and the supply needs of the association however next to no exertion has been put to making them viable by adding the mental measurement to the same (Szende Dalton, 2015). Even the internal transactions where the customers are not directly involved but forming an essential part of the whole service process has to be taken into consideration so that the overall service experience is pleasant and streamlined. Hotels these days have been spending a huge budget of promoting their brand through various mediums as if they manage to get their service piece right can get to the top of the mind of the customers with minimal costs and that too for a long time. SWOT analyses are helpful in determining the analytical framework that assesses what a company can be used in the business. Below is the SWOT analysis of Holiday Inn which shows its overall framework: Strength: Offer extensive variety of hotels High brand review and comprehensible because of magnificence publicizing and advancement Parent organization had a high brand an incentive Weakness: Make an effort to raise the entrance in the rising economies Large number of contenders which implies restricted piece of the products Opportunity: Travelers searching for new destinations Occasional offers to the customers Threat: Expanding cost for operations which in a roundabout way influencing inn rates Decrease in tourism industry because of disastrous events. Extreme rivalry internationally from prestigious and nearby Holiday Inn Conclusion From this study, it has been concluded that the customer loyalty and offer good quality services quality are the main factor that determines the analytical business framework. This essay shows the flow chart which describes Holiday Inn strategy which is taken to understand the consumer behavior. The study also describes the front stage and back stage of a hotel which includes customer interactions and service encountered in providing the services to the customers. Finally, the study signifies the importance of service encounter which determines the customer satisfaction and the managerial implications of the service encounter. References Kim, N., Lee, M. (2012). Other customers in a service encounter: examining the effect in a restaurant setting.Journal of Services Marketing,vol. 26, no. 1, pg. 27-40. Lin, I. Y., Mattila, A. S. (2010). Restaurant servicescape, service encounter, and perceived congruency on customers' emotions and satisfaction.Journal of Hospitality Marketing Management,vol. 19, no. 8, pg. 819-841. Mok, C., Sparks, B., Kadampully, J. (2013).Service quality management in hospitality, tourism, and leisure. Routledge. Noe, F. P., Uysal, M., Magnini, V. P. (2010).Tourist customer service satisfaction: An encounter approach. Routledge. Palmer, A. (2010). Customer experience management: a critical review of an emerging idea.Journal of Services Marketing,vol. 24, no. 3, pg. 196-208. Polaine, A., Lvlie, L., Reason, B. (2013). Service design.From Insight to Implementation, 202. Sparks, B. A., Browning, V. (2011). The impact of online reviews on hotel booking intentions and perception of trust.Tourism management,vol. 32, no. 6, pg. 1310-1323. Szende, P., Dalton, A. (2015). Service blueprinting: Shifting from a storyboard to a scorecard.Journal of Foodservice Business Research,vol. 18, no. 3, pg. 207-225.