Satisfied Employees Are More Productive Essay example

In this essay, I will explore the relationship between the level of employee satisfaction and employee production. Firstly defining and explaining satisfaction and job performance as these variables are difficult to define, and a clear definition is critical for assessing the relationship between them. Secondly I will discuss some of the most significant studies in this area of research. I will then analyse various factors which determine the correlation between these two variables, focusing on the attitude-behaviour relationship as this gives an insight into how a higher level of satisfaction may link to greater production. Finally I will look into a set of different models which propose variations to the job satisfaction-performance†¦show more content†¦He had a Chinese couple travelling with him, and together they visited in excess of two hundred hotels and restaurants. Remarkably, only one of the businesses visited refused to serve the Chinese couple. LaPiere wrote to t he owner of each business he had visited 6 month earlier, and asked whether or not they accommodate for Chinese guests. 92% of replies stated they do not accommodate for Chinese guests. Clearly, the owners’ feelings or attitude towards the Chinese guests is not consistent with their behaviour. Despite the possibility that it may have been a different person who responded to the attitude question in LaPiere’s (1934) study to staff of the business who greeted the Chinese guests six months earlier (Dillehay, 1973), the results of this study seems to support the idea that people do not behave based on their attitudes. Lapieres (1934) study shows a weak link at best between attitudes and behaviour. This would suggest that people who are satisfied with their work are not necessarily more productive than those workers who are unsatisfied with their work. A reason for this may be an employee’s limited ability. No matter how much an employee enjoys his job and wants to work hard, he may be limited to how much he can improve his performance as his ability restricts him. If this is the case, then this employee’s performance will notShow MoreRelatedAre Satisfied Employees More Productive? Essay1707 Words   |  7 Pagesbusiness much more return than a fixed asset might give. An owner of a firm can direct an employee, but not a machine, he can instruct an employee, but not a raw material. An employee thus works according to the whims and fancies of his employer, which establishes a direct relation between the employee and the management. Any business requires a certain number of employees, in order to complete all its work with thoroughness and efficiency. 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